problem on save article

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2 years 2 months ago #7133 by liana
liana created the topic: problem on save article
Hello. we have installed the plugin, replace it in article and after saving we have 500 internal error, so can't save article, it is a problem in admin panel. The error was
occured after installation of the plugin, and it dissappears when unpublishing plugin. Can you help me?
Thanx in advance!


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2 years 2 months ago #7134 by Dima
Dima replied the topic: problem on save article
Hi

Try to use default joomla text editor (for example, TinyMCE).
I'm recovering my demo site (pure installation), and now I tested plugin call, and all is OK.


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2 years 2 months ago #7135 by liana
liana replied the topic: problem on save article
I set the default editor, the same problem :(

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2 years 2 months ago #7136 by Dima
Dima replied the topic: problem on save article
I can only suggest two methods of fixing problem. Ie - find what cause to it.

1 - you can analyze your server logs for case what internal error is, what is caused, probably you'll see what code tries to do something wrong.

2 - it is more easy, but need some time. I think you have active system plugin, which executed on save and cause this error. I suggest one by one disable system plugins (which is not joomla's build in).

I think the second method can help to find out what system plugin (which you install separately, may be from template, or the other) cause this error.

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2 years 2 months ago #7137 by liana
liana replied the topic: problem on save article
ok, i'll try. thanks

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